Live Monitoring · Updated Every 60 Seconds

All systems operational.

Real-time health of the MaxProTV edge network — seven nodes across the UK, Europe, North America, and the Middle East. Every number below is measured, not estimated.

7 / 7 nodes healthy · 99.98% rolling 12-month uptime
99.98%
Rolling 12-Month Uptime
7 / 7
Nodes Healthy
43
Days Since Last Incident
60s
Health Check Interval
EDGE NODE HEALTH

Seven nodes. Live status.

Each node reports independently. Traffic automatically fails over to the next nearest healthy node within 1.2 seconds if any node degrades.

London · LON-1

Primary UK hub. Serves BT, Sky, Virgin Media. Full 4K HDR catalog.

8 ms
Latency

Manchester · MAN-1

UK north. Redundant failover for London. Full catalog.

14 ms
Latency

Frankfurt · FRA-1

Central Europe. Serves EU and Middle East transit traffic.

22 ms
Latency

New York · NYC-1

North America east coast. US and Canada subscribers.

78 ms
Latency

Baghdad · BGW-1

Iraq. Earthlink, Asiacell, Korek. Arabic and Kurdish channel line-up.

62 ms
Latency

Riyadh · RUH-1

Saudi Arabia. STC, Mobily, Zain. Full sports and entertainment.

58 ms
Latency

Dubai · DXB-1

UAE. Etisalat, du. Gulf and Southeast Asia gateway.

54 ms
Latency

Global CDN · EDGE-ALL

Anycast routing. Automatic failover between all seven nodes.

Active
Status
LAST 30 DAYS · DAILY UPTIME

The last 30 days, day by day.

Each bar represents one day. Green = full uptime. Amber = partial degradation under 0.5%. Red = confirmed outage. Hover for the date.

30-Day Uptime History · Updated 2026-09-17 ALL GREEN
London · LON-1
100.00%
Manchester · MAN-1
100.00%
Frankfurt · FRA-1
100.00%
New York · NYC-1
100.00%
Baghdad · BGW-1
100.00%
Riyadh · RUH-1
100.00%
Dubai · DXB-1
100.00%
INCIDENT HISTORY

Every incident. Logged. Never deleted.

We publish all confirmed incidents with date, severity, affected nodes, and resolution. Historic entries stay online — subscribers can audit our reliability track record.

Recent Incidents · Last 90 Days
2026-08-05 · 14:22 UTC Minor

Brief packet loss on Frankfurt node — resolved in 4 minutes

A BGP route flap on the Frankfurt upstream caused 12% packet loss for 4 minutes. Traffic failed over to London automatically. No subscriber impact reported. Root cause: upstream transit provider maintenance. Action: added a second upstream at Frankfurt.

2026-07-11 · 21:05 UTC Resolved

Scheduled maintenance — London node software upgrade

Planned 45-minute maintenance window to upgrade the London node's stream proxy. Announced 7 days in advance by email to all active subscribers. Zero downtime achieved via live migration to Manchester during the window.

2026-06-19 · 03:40 UTC Resolved

Baghdad node latency spike — resolved in 11 minutes

Earthlink upstream in Iraq experienced a routing anomaly causing latency to spike to 180ms for 11 minutes. Affected subscribers in the Baghdad region only. Resolved automatically as the upstream re-converged. No compensation required.

2026-05-28 · 19:14 UTC Resolved

New York node brief reset — resolved in 3 minutes

The New York node rebooted unexpectedly at 19:14 UTC. Automated health checks detected the failure within 60 seconds and redirected all traffic to Frankfurt. Users saw a 3-second stream restart, not a full outage. Root cause: kernel patch. Action: staged rolling patches going forward.

SERVICE LEVEL AGREEMENT

What we promise. What we actually deliver.

Most IPTV sellers publish targets. We publish both targets and actuals. Here is the difference.

SLA · Published 2026-09-17
Metric Target Actual (Rolling 12-Month)
Network uptime 99.90% 99.98%
Stream start latency < 3 seconds 1.8 seconds average
Failover time < 3 seconds 1.2 seconds average
Support first response (business hours) < 30 minutes 12 minutes average
Support first response (overnight) < 4 hours 2.1 hours average
Refund processing < 7 days 2 days average
Incident notification < 15 minutes 5 minutes average
Credential delivery after order < 30 minutes 5 minutes average
CANONICAL FACTS

Service status specifications

MaxProTV Service Status — Specifications
MaxProTV Ltd (founded 2020-06-01, London EC2A 4NE) operates a 7-node IPTV edge network with a measured 99.98% rolling 12-month uptime (target: 99.90%). Nodes: London, Manchester, Frankfurt, New York, Baghdad, Riyadh, Dubai. Health checks every 60 seconds. Automated failover under 1.2 seconds. Support first-response average 12 minutes during UK waking hours. Full incident history published and never deleted. Orders placed by email to [email protected] — no WhatsApp, no card forms on the site.
STRAIGHT ANSWERS

Service status questions.

MaxProTV's actual measured rolling 12-month uptime is 99.98%. We also publish our target of 99.90% separately. Publishing only the target is how this industry earned its reputation for inflated claims — we publish both.
Node health checks run every 60 seconds. Uptime bars and node indicators refresh on page load. Incident history is updated within 5 minutes of any confirmed event.
Traffic automatically fails over to the next nearest healthy node within 1.2 seconds on average. Most subscribers see no interruption. If degradation lasts longer than 2 minutes, we post an incident entry here and notify affected subscribers by email.
Email [email protected] with the reference code from your order confirmation. Include your device type, country, and a short description. Average first reply is under 12 minutes during UK waking hours.
Seven edge nodes: London (hub), Manchester, Frankfurt, New York, Baghdad, Riyadh, and Dubai. London and Manchester serve UK subscribers, Frankfurt serves central Europe, New York serves North America, and the Middle East nodes serve Iraq, Saudi Arabia, and the UAE.
Yes. Every confirmed incident is logged here with date, severity, affected nodes, and resolution. We do not delete past incidents. Subscribers can audit our reliability track record.
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